Effective Communication 8.20.15
Name:
Effective Communication 8.20.15
Date:
August 20, 2015
Time:
9:00 AM - 12:00 PM PDT
Website:
http://www.sdeahr.org
Registration:
Register Now
Event Description:
The purpose of this workshop is to better understand and apply the principles of non-defensive communication in the workplace. Topics include: the causes and impact of defensiveness; the "defensiveness chain;" appropriate messages; the power of words; the types of listening; including empathetic listening; and creating a listening inventory.
