Management Essentials is a 9-Week Certificate Course.
The skills and abilities that make an employee an excellent individual contributor are distinct from the skills and abilities essential to being a successful manager or supervisor. For managers to be accomplished in this complex role, they must be proactive and develop a capacity to listen, to motivate, and to inspire action in those on their team or in their department.
SDEA’s Management Essentials Certificate is ideal for new managers, as well as those interested in expanding their leadership capacity. Expert instructors will teach participants to leverage both technical skills and people skills to meet new challenges with increased confidence and skill.
The course covers the following topics:
- Jan 19 - Employee Orientation for Supervisors
- Jan 26 - Successful Interviewing Techniques for Supervisors
- Feb 2 Performance Appraisals: Managing the Process
- Feb 9 - 5 Steps to Managing Conflict
- Feb 16 - Time Management & Delegation
- Feb 23 - Fundamentals of Employment Law
- Mar 1 - Communication Skills
- Mar 8 - Becoming a Confident Leader
- Mar 15 - Documentation and Discipline
While we don't anticipate any changes, classes and instructors are subject to change.