Management Essentials is a 9-Week Certificate Course.
The skills and abilities that make an employee an excellent individual contributor are distinct from the skills and abilities essential to be a successful manager or supervisor. For managers to be accomplished in this complex role, they must be proactive and develop a capacity to listen to, motivate, and inspire action in those on their team or in their department.
SDEA’s Management Essentials Certificate is ideal for new managers, as well as those interested in expanding their leadership capacity. Expert instructors will teach participants to leverage both technical skills and people skills to meet new challenges with increased confidence and skill.
The course covers the following topics:
- April 7 - Employee Orientation for Supervisors
- April 14 - Successful Interviewing Techniques for Supervisors
- April 21 Communication Skills
- April 28 - 5 Steps to Managing Conflict
- May 5 - Performance Appraisals: Managing the Process
- May 12 Fundamentals of Employment Law
- May 19 - Becoming a Confident Leader
- June 2 - Time Management & Delegation
- June 9 - Documentation and Discipline
Note: No class on May 26
While we don't anticipate any changes, classes and instructors are subject to change