Registration:Sorry, public registration for this event has been closed.
Event Description:
Supervisors and leaders have a profound effect on employee motivation, job satisfaction, and performance. This interactive, fast-paced program covers the basic skills necessary to set new supervisors up for success by developing skills for supporting, coaching, and nurturing employees.
Topics covered include:
Identifying what qualities make a good leader and coach
Setting clear expectations and providing ongoing feedback for employees
How to have difficult conversations about performance
Identifying best practices for giving positive feedback
Strengthening communication and listening skills
Managing employees who were formerly peers and understanding the management role and the difference between being a buddy and a supervisor
How to present ideas so they are heard and acted upon
Facilitated by Jan Zaragoza, High-Performance Training Solutions