BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20170919T160000Z DTEND:20170919T190000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Management Essentials Certificate Course for Supervisors and Managers 9.12.17 to 11.07.17 DESCRIPTION:Management Essentials is a 9-Week Certificate Course. \n\n\n\nThe skills and abilities that make an employee an excellent individual contributor are distinct from the skills and abilities essential to being a successful manager or supervisor. For managers to be accomplished in this complex role\, they must be proactive and develop a capacity to listen\, to motivate\, and to inspire action in those on their team or in their department.\n\n \n\nSDEA's Management Essentials Certificate is ideal for new managers\, as well as those interested in expanding their leadership capacity. Expert instructors will teach participants to leverage both technical skills and people skills to meet new challenges with increased confidence and skill.\n\nThe course covers the following topics:\n\n\n Sep 12 - Employee Orientation for Supervisors\n Sep 19 - Successful Interviewing Techniques for Supervisors\n Sep 26 - Performance Appraisals: Managing the Process\n Oct 3 - Fundamentals of Employment Law\n Oct 10 - Becoming a Confident Leader\n Oct 17 - Communication Skills\n Oct 24 - 5 Steps to Managing Conflict\n Oct 31 - Time Management & Delegation \n Nov 7 - Documentation and Discipline\n\nWhile we don't anticipate any changes\, classes and instructors are subject to change. X-ALT-DESC;FMTTYPE=text/html:
The course covers the following topics:
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